Your privacy matters to us. PC AutoPilot is designed to run locally on your computer. We collect only what is necessary to provide and improve the service, and we never sell your data.
1. Who We Are
PC AutoPilot ("we," "our," or "us") is a desktop automation software product. Our website is located at pcautopilot.com. For privacy-related questions, contact us at hello@pcautopilot.com.
2. Information We Collect
We collect the following types of information:
Account & billing information
- Name and email address when you create an account or start a free trial
- Payment information (processed securely by our payment provider — we never store full card details)
- Subscription plan and billing history
Usage data
- Feature usage statistics (e.g., which modules you use most) to help us improve the product
- Crash reports and error logs to diagnose and fix issues
- License verification requests (your email and license key, to validate your subscription)
Website data
- Pages visited and time spent on pcautopilot.com
- Browser type, device type, and general location (country/region)
- Referral source (how you found us)
What we do NOT collect
- The content of your files, documents, or automations
- Keystrokes, screenshots, or clipboard contents
- Any personal data from your PC beyond what is described above
3. How We Use Your Information
- To create and manage your account and subscription
- To process payments and send billing receipts
- To provide customer support and respond to inquiries
- To send product updates, security notices, and (with your consent) marketing emails
- To improve the software based on aggregated usage patterns
- To comply with legal obligations
4. Cookies
Our website uses cookies for the following purposes:
- Essential cookies: Required for the website to function (e.g., login sessions, cart)
- Analytics cookies: Help us understand how visitors use our site (e.g., page views, traffic sources). We use privacy-friendly analytics that do not track individuals across sites.
- Marketing cookies: Used only if you opt in, to measure the effectiveness of our advertising campaigns
You can control cookies through your browser settings at any time.
5. How We Share Your Information
We do not sell your personal data. We share information only in the following circumstances:
- Service providers: Trusted third parties who help us operate the service (payment processing, email delivery, cloud hosting). These providers are contractually required to protect your data.
- Legal requirements: If required by law, court order, or to protect our rights and the safety of our users.
- Business transfers: If PC AutoPilot is acquired or merges with another company, your data may be transferred as part of that transaction. We will notify you beforehand.
6. Data Retention
We retain your account data for as long as your subscription is active. If you cancel, we retain your data for 90 days in case you wish to reactivate, after which it is deleted. Billing records are retained for 7 years as required by law. You may request deletion of your data at any time by emailing hello@pcautopilot.com.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data ("right to be forgotten")
- Portability: Request your data in a machine-readable format
- Opt-out: Unsubscribe from marketing emails at any time via the link in any email
- CCPA (California residents): You have the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, email us at hello@pcautopilot.com.
8. Data Security
We use industry-standard security practices including encryption in transit (HTTPS/TLS), encrypted storage for sensitive data, and access controls limiting who can view customer data. However, no system is 100% secure. We encourage you to use a strong, unique password for your account.
9. Children's Privacy
PC AutoPilot is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by displaying a prominent notice on our website before the changes take effect. The "Last updated" date at the top of this page reflects the most recent revision.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: hello@pcautopilot.com
- Website: pcautopilot.com